Spring is finally here, and we have once again topped the charts in G2’s latest report on sales gamification, sales performance management, and sales coaching software. For yet another season, we were named the top Momentum leader for sales gamification. We are proud to continue to push the industry forward in technology, integration, and implementation. We were also named top five in the Mid-Market Report for Sales Gamification, Grid® Report for Sales Gamification, Small-Business Grid® Report for Sales Gamification, Small-Business Europe Regional Grid® Report for Sales Performance Management, and Relationship Index for Sales Gamification.
We are always focused on making our platform more helpful and easier for our customers to use, so we are especially pleased with the user feedback. The Spring Grid Reports show that 100 percent of the reviews we received were above four stars and we achieved a massive 97 percent recommendation rate, the second-highest in the industry. Our continued investment to provide our clients with white-glove service and a seamless onboarding experience is a top value driver for clients. This commitment to our clients and intuitive technology has helped boost our overall quality of support rating to 98 percent. “Our customers have always been the source of our inspiration when it comes to building new product features and we are constantly building new ways for our customers to realize their success in real measurable ways,” said VP of Customer of Success, Dana Mirabella.
For the past four quarters, we have been one of the top-performing sales gamification providers across the US and Europe. Over the past year, we have been top three in performance and reliability, notifications, enterprise scalability, and likelihood to recommend in the mid-market segment for sales gamification. We strive to maintain our focus on customer satisfaction by leveraging client feedback when expanding our feature set, platform capabilities, and continuing to provide premium customer service. One of the things we were most proud of from this report is that we improved or remained at the same ranking for 32 out of the 38 current G2 Reports and attained a 92 NPS, the second highest in the sales gamification category.
“SalesScreen has come a long way over the last few years, and although we are thrilled with our progress as a company and a group, this is just the tip of the iceberg of what we are capable of. We are looking forward to implementing new technology, streamlining our processes, and building smarter feedback systems to make upcoming quarters our best yet,” says founder and CEO, Sindre Haaland.
Moving into Q2, we will be unveiling updates to our achievement system as well as new integrations that will drastically improve our capabilities. If you want to learn more about SalesScreen’s capabilities or see how we stack up in the gamification field, check out our latest G2 Grid Report here.