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LeadDesk

LeadDesk + SalesScreen: Live Call Performance for Your Whole Team

Connect LeadDesk to SalesScreen and give your agents a live leaderboard to compete on all day with automatic recognition for every booking and AI that helps managers coach before performance slips.

What is the LeadDesk SalesScreen integration?

The LeadDesk SalesScreen integration connects your outbound call data, think, dials, connects, bookings, and agent performance, to SalesScreen so every agent has a live leaderboard in front of them and every manager has a real-time view of campaign performance. When an agent converts a lead or books an appointment in LeadDesk, SalesScreen triggers an instant recognition moment on the office display. And the AI monitors call volumes and conversion patterns throughout the day, flagging performance dips early and recommending the right action like a sprint contest, a coaching check-in, or a recognition shoutout, before the dip affects results.

Benefits of connecting LeadDesk with SalesScreen

Calling contests that run all day, automatically SalesScreen turns your LeadDesk activity data into live agent leaderboards and sprint contests, ranked by dials, bookings, talk time, or conversion rate. Every agent has a visible score, a clear target, and a reason to pick up the next call.

Campaign performance visible to every agent and manager Real-time dials, conversion rates, and campaign metrics are displayed on office TVs and dashboards for the whole floor to see. No manual reporting, no lag, no guessing how the team is tracking.

Every conversion recognized in the moment When an agent books a meeting or converts a lead in LeadDesk, SalesScreen fires an instant celebration on the display, a TV moment, a badge, a reward. Recognition happens while the energy is still live on the floor.

Proactive alerts when call performance dips SalesScreen's AI monitors agent call volumes, connect rates, and booking rates against your campaign baselines. When something shifts mid-session, like a drop in dials, a slide in conversion, managers get an early warning with time to act.

Know exactly which lever to pull When the AI flags a trend, it doesn't just alert, it recommends. Launch a 60-minute booking sprint for the agents who are falling behind. Send a mid-day recognition shoutout to the rep on a five-booking streak. The right response, suggested at the right moment.

Data synced:

LeadDesk metric Fields synced Powers in SalesScreen
Calls Dials, duration, outcome, agent Calling leaderboards, AI volume monitoring
Bookings / Conversions Count, agent, campaign, timestamp Booking leaderboards, instant recognition triggers
Connect rate Rate by agent and campaign Performance contests, AI rate monitoring
Agent performance Daily totals by agent Rankings, AI baseline monitoring

Get started with LeadDesk + SalesScreen

Your agents are dialing right now. Let SalesScreen put every call on a leaderboard and every booking on the TV.