Compare SalesScreen's Agentic Gamification and Performance Management to Centrical
SalesScreen is a gamification platform built specifically for sales teams. We connect directly to your CRM to surface real-time performance data, then use agentic gamification to recommend and deploy the competitions, missions, and recognition that actually change behavior. Centrical takes a different approach. It's a broader employee experience platform that bundles gamification with microlearning, coaching, and quality management, built primarily for contact centers and frontline HR use cases. They are centered on employee happiness and attrition rather than sales revenue and performance management. If your team needs a platform built around sales performance from the ground up, not a learning and engagement suite with gamification layered on, that's where SalesScreen fits.
Consistently Top Ranked By Sales Leaders Globally
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If you are looking to increase productivity, keep your team engaged, and boost KPIs, gamification is the perfect solution.
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SalesScreen vs Centrical
SalesScreen is more than just a Gamification platform
SalesScreen combines AI-powered performance insights, gamification, and structured recognition into one system built for sales teams. It connects to your CRM and sales tech stack to surface what's actually driving performance and motivates reps to do more of it. Centrical was built as a frontline employee experience platform first, with sales as one of several use cases alongside contact center QA, HR, and corporate learning. The difference is focus: a performance management system built for sales, versus a broader engagement suite adapted to it.
Track Daily KPI Progress
Real-time visibility into where each rep stands on metrics that matter. No end-of-month surprises.
Identify Coaching Moments
Spot performance gaps before deals slip. Coach when it actually moves the needle.
Build Performance Culture
Celebrate wins automatically, recognize milestones in real-time, and embed the behaviors that compound over time.
Compare SalesScreen with Centrical
SalesScreen is built for
Teams that want a platform built for sales, not adapted for it
Centrical is focused on BPOs and contact centers and leads with employee happiness, retention, and attrition, not productivity as a revenue driver. SalesScreen is built around one job: driving sales performance and revenue attainment through gamification.
Teams that need to move fast
Multiple Centrical customers on G2 describe setup as time-consuming, with configuration for their specific use case taking real effort to get right. SalesScreen goes live in days with a dedicated CSM and is regularly rated Most Implementable by G2.
Leaders who need real-time dashboards, not static reports
Centrical reviewers repeatedly flag reporting as a weak point: static exports, slow filtering, and a genuine learning curve navigating the volume of data across the platform. SalesScreen dashboards update in real-time and are built for daily use, not just periodic reporting.
Measurement & Analytics
Centrical is built to report on training completion, QA scores, and engagement pulse surveys as much as sales KPIs, because those are its core use cases. SalesScreen tracks whatever your CRM and sales tech stack tracks, in real-time, purpose-built for sales performance.
Real-time dashboards built for daily sales use
Custom views on every CRM metric, updated live, so managers can coach off current data.
Reporting flagged as a recurring weak point
G2 reviewers cite static reports, slow filtering, and a real learning curve navigating the data.
Standalone goal tracking on any sales metric
Set targets and track progress independently of any competition or campaign.
Sales-specific metrics requiries more setup to isolate.
Only metrics inside active competitions are tracked and visible. Dashboard options restricted to contest leaderboards and standings.
Custom reports built by managers at no extra cost
Design views matching your exact coaching and strategy needs.
Custom reporting can increase your bill
Custom reporting can increase your monthly bill while remaining static.
Full conversion and outcome metrics
All conversion, pipeline, and outcome data pulled from your integrations. Comprehensive performance analysis across the entire customer journey.
Broader but shallower sales-specific metrics
Analytics span many use cases (QA, learning, workforce), which makes sales-specific reporting harder to isolate and filter quickly, despite being genuinely data-rich.
No. SalesScreen dashboards are built around your CRM metrics from day one, so managers get sales-specific reporting without configuring around unrelated use cases like training or QA.
SalesScreen syncs from your CRM and sales tech stack in real-time, so dashboards and leaderboards reflect the latest activity without manual exports or scheduled refreshes.
Gamification & Competitions
SalesScreen's competition mechanics are purpose-built for sales behavior change, including formats designed specifically to engage middle and bottom performers. Centrical's gamification (competitions, badges, virtual store, kudos) functions as an engagement layer across HR and contact center use cases, closer to a recognition platform than a gamification platform.
Proven competition mechanics for every performer
The lottery competition, the gift swap competition, and other chance-based formats built for middle and bottom performers. Not everyone competes on the leaderboard, but everyone gets a shot at winning.
Standard leaderboard, badge, and mini-game mechanics
Strong for broad engagement, but not built around the psychology of motivating a sales team's middle and bottom performers specifically.
Reps can create instant competitions
Battles let reps launch head-to-head competitions on any metric. No manager approval needed, creating spontaneous engagement.
Managers and admins build all competitions
Competitions and missions are manager or admin-built. Customers describe a learning curve setting up campaigns and missions.
Competitions tied to your exact KPIs
Any sales metric becomes a competition: calls, pipeline, revenue, or custom metrics your team tracks.
Smaller built-in game library
Reviewers ask for more variety in game formats.
Enterprise reward shop with budget controls
Manager coin budgets and spend tracking, built for governance at scale.
Virtual store offers limited customization
The reward shop is well-liked by reviewers, though several ask for more control over avatar and homepage customization.
Yes. Through battles, reps can challenge a peer head to head on any metric without waiting on a manager, which G2 reviewers call out as a source of organic engagement.
Yes. The lottery and gift swap competitions add an element of chance, so reps outside the top ranks still have a real reason to participate.
Every competition format in SalesScreen was designed with sales performance in mind, not adapted from a generic engagement toolkit. Battles exist to drive spontaneous activity between peers. The lottery and gift swap competitions exist to keep middle and bottom performers engaged, since they're the group with the most room to improve. Multi-target and multi-point formats exist so any CRM metric can be gamified, not just top-line revenue. The mechanic comes first from the sales behavior it's meant to change, not the other way around.
Integrations & Data
Both platforms integrate with CRMs, and Centrical reviewers do speak positively about its CRM connections. The real difference is scope: SalesScreen's integrations are purpose-built around sales tech (CRM, dialers, Slack, Teams), while Centrical's integration surface spans HR systems, LMS content, and workforce management tools.
Native integrations built in-house
Direct connections to Salesforce, HubSpot, Microsoft Dynamics, Pipedrive, Teams, Slack, Salesloft, and more.
CRM integration rated well, but sits within a broader surface
CRM integration rated well by reviewers, but sits within a broader integration surface spanning HR, LMS content delivery, and workforce management systems.
Purpose-built API for custom integrations
Connect any sales data source your team needs measured or gamified.
Integration APIs built for a wider platform footprint
Available, but built to support Centrical's wider footprint (learning, QA, engagement surveys) rather than sales specifically.
No manual exports or workarounds needed
Data flows automatically from CRM to live leaderboards and dashboards.
Manual data handling sometimes required
Some workflows require manual data handling, per reviewer feedback on admin tasks like user record changes.
SalesScreen integrates natively with Salesforce, HubSpot, Microsoft Dynamics, Pipedrive, and most major sales tech. See all our integrations here.
AI
Centrical's AI (MegAI) is generative in nature, built to help create microlearning content like quizzes and course text. Scout AI, SalesScreen's agentic AI, is purpose-built to analyze sales performance and recommend the next gamification or coaching action.
Scout AI is purpose-built for sales performance
Surfaces performance trends, flags coaching moments, and recommends specific competitions or recognition to run next.
AI centers on content generation
Centrical's AI helps admins create course and campaign content, not recommend sales actions.
Agentic gamification: Scout AI suggests, you deploy
Recommendations are tied directly to real-time CRM gaps.
Agentic AI is centered on learning
Centrical's AI investment is newer and focused on supporting learning to start.
Individual rep insights powered by Scout AI
Personalized, performance-specific guidance for every rep.
Personalization strong for learning content
Tailors microlearning paths to individual skill gaps, a different kind of personalization than sales performance coaching.
Yes. Scout AI analyzes real-time CRM and performance data to surface coaching moments and recommend gamification tactics, rather than generating training content.
Scout AI is included in all plans (Scale, Pro, and Enterprise) aside from Essentials, its limited monthly product meant for teams of less than 5.
Onboarding & Support
Getting a sales gamification platform live quickly matters, since reps lose interest if there's a long gap between rollout and their first competition. SalesScreen customers go live in days and on Pro, get a dedicated CSM to get even more assistance. Centrical reviewers describe a longer, more hands-on setup process, though they consistently praise the support they get along the way.
Go live in days
Any customer can be set up and running in days, not weeks. Pro customers get the added benefit of a dedicated CSM handling setup, data migration, and training.
Setup takes noticeably longer for many customers
G2 reviewers describe implementation timelines of a couple of months and configuration requiring real time and effort.
First competitions are built with your CSM
You're not starting from a blank platform on day one.
New users report a real learning curve
"Learning Curve" is a top dislike category on Centrical's own G2 profile, with reviewers noting the breadth of features can be daunting at first.
Native integrations mean instant data flow
No proxy connectors or manual syncs to configure before go-live.
Integration setup adds time at launch
Because Centrical's integration surface spans HR, LMS, and workforce systems as well as CRM, isolating and configuring sales-specific data flow takes more setup work.
SalesScreen goes live in days. Your CSM handles data migration and team training, and native integrations mean data flows from day one.
Enterprise Readiness
Both platforms hold ISO 27001 certification and serve enterprise customers. SalesScreen's infrastructure is built around EU-only data residency and security detail published for any prospect to review before a sales conversation.
ISO 27001:2022 certified
Independently audited against a globally recognized standard, so your security and procurement teams can move through vendor review faster with less back-and-forth.
Also ISO 27001 certified
Both platforms meet this same globally recognized standard.
Data stays in the EU
Hosted exclusively in Microsoft Azure's European data centers, built for teams with EU data residency requirements.
Data processed across four regions
Centrical's privacy policy states data may be processed in the US, EU, India, or Israel.
Encryption and access controls documented publicly
TLS/SSL in transit, AES-256 at rest, role-based permissions, and mandatory MFA for critical systems, all published on our security page.
Security detail available on request
Comparable specifics aren't published on Centrical's public security page; that level of detail requires requesting their SOC 2 report directly.
Tested disaster recovery and incident response
Continuous backups with point-in-time restoration, and documented, tested DR and incident response processes.
Not published in comparable detail
Centrical's public security page doesn't break out disaster recovery or incident response specifics.
Pricing & Commercial Model
SalesScreen publishes its plans and pricing model. Centrical does not publish pricing anywhere, on G2, on its own site, or through third-party research sites, so buyers only get a number after a sales conversation.
Published pricing tiers
Scale is $30/user/month (10+ users), Pro is $45/user/month (15+ users), Enterprise is custom.
No pricing available anywhere
G2 and third-party research sites all list Centrical's pricing as unavailable; buyers must contact the vendor directly.
Free 30-day trial available
No credit card required, on the Essentials plan.
No free trial information published
Only offers paid plans.
Full feature set documented at every tier
Scout AI available from Scale up.
Feature availability by plan isn't publicly documented
Since pricing itself isn't public.
Yes. Essentials includes a free 30-day trial so you can try core gamification before committing.
Centrical doesn't publish pricing on its site or on G2. If transparent, self-serve pricing matters to your evaluation process, that's a real difference worth factoring in early.
We’re industry leaders in Sales Gamification
SalesScreen holds a 4.7 out of 5 rating across 480+ G2 reviews, versus Centrical's 4.6 out of 5 across 127 reviews. SalesScreen has been continuously recognized as a G2 leader in Sales Gamification and Sales Performance Management, with Best Results and Most Implementable badges across recent quarters.
Customer Stories
Discover how leading companies have transformed their sales performance and team motivation through SalesScreen's innovative gamification solutions.
Explore real-world examples of enhanced productivity, increased engagement, and record- breaking results achieved by our clients across various industries.
Allianz drives Performance with Gamification
Utleiemegleren enhances Motivation and Transparency
SalesScreen vs Centrical
Generic FAQs
We are a strategic investment in performance culture, not a month-to-month experiment. SalesScreen requires annual commitment like your CRM and sales engagement tool. If results are the deciding factor over budget, SalesScreen delivers measurable improvement in quota attainment and rep development.
SalesScreen is built specifically for sales performance. If you need a single platform to also handle corporate learning, contact center quality assurance, or company-wide employee engagement surveys, that's a broader scope than SalesScreen is built for.
Yes, we have hundreds of mid-market customers. Most of our G2 reviewers are mid-market companies, and the platform is built for teams with a manager layer and clear KPIs. Most teams in this range land on the Scale or Pro plan, which includes Scout AI, dedicated support, and real-time integrations.
Yes, SalesScreen was built for exactly this scenario. Leaderboards, the feed, and competitions run on web, mobile, and office TVs, so a rep working from home sees the same live performance and wins as someone sitting in the office. Mechanics like battles let two reps compete head-to-head regardless of location, while the Lottery and Gift Swap competitions keep engagement high for people who aren't logging in from a shared floor with built-in social pressure. The result is one connected team, whether reps are fully remote, hybrid, or split across offices and time zones.