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RingCentral
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RingCentral + SalesScreen: Every Call on the Leaderboard

Connect RingCentral to SalesScreen and turn your team's daily call activity into live leaderboards, automatic recognition, and AI-powered coaching- all running in the background while your reps focus on conversations.

What is the RingCentral SalesScreen integration?

The RingCentral SalesScreen integration pulls your team's live call activity — dials, talk time, inbound and outbound call counts, and outcomes — into SalesScreen so every rep has a real-time leaderboard to compete on and every manager has a live view of who's active and who needs support. When a rep hits a calling milestone, SalesScreen fires an instant recognition moment. And SalesScreen's AI monitors call patterns continuously, alerting managers when activity drops below baseline and recommending the right response before a quiet morning turns into a missed quota.

Benefits of connecting RingCentral with SalesScreen

  • ‍Call activity contests that motivate every rep: SalesScreen uses your RingCentral data to power live calling leaderboards and sprint contests- ranked by total dials, talk time, or outbound calls. Every rep can see exactly where they stand throughout the day, which makes every call feel like it counts.‍
  • Live call visibility for managers and reps: Total dials, talk time, inbound vs. outbound ratios, on the wall, all day, for the entire team to see. No checking the call platform manually. No waiting for end-of-day reports.‍
  • Calling milestones celebrated in real time: When a rep hits 50 calls, logs an hour of talk time, or reaches a daily target in RingCentral, SalesScreen fires an automatic celebration on the office display. Momentum builds when wins are visible.‍
  • AI that catches calling slumps before they cost you: SalesScreen's AI monitors your team's call volumes and activity patterns against established baselines. When a rep goes quiet or team-wide dials drop mid-morning, managers get a proactive alert, not a retrospective report.‍
  • Recommended actions when the AI spots a trend: When SalesScreen's AI detects a calling dip, it doesn't just flag it, it recommends a specific action: launch a short sprint contest, send an energy-boosting shoutout to the reps on a hot streak, or flag a specific rep for a quick coaching check-in.‍
  • Automatic data, no manual maintenance: SalesScreen pulls live from RingCentral- no exports, no manual leaderboard updates, no end-of-day data entry. Your team competes on real numbers, all the time.

Data synced:

RingCentral metric Fields synced Powers in SalesScreen
Outbound calls Count, duration, agent, timestamp Calling leaderboards, AI volume monitoring
Inbound calls Count, duration, agent Activity dashboards
Talk time Total by agent, daily/weekly Talk-time contests, AI engagement monitoring
Call outcomes Connected, voicemail, missed Outcome leaderboards, AI connect-rate monitoring

Get started with RingCentral + SalesScreen

Your team is making calls in RingCentral right now. Let SalesScreen put every dial on a leaderboard, and make sure every manager knows when the floor needs a boost.

Integration Set Up

Authenticate ringcentral within SalesScreen and connect your users with RingCentral. Then call data will come over.

FAQ